How Goodnest collects, uses, and protects your information.
When you post a job or sign up as a worker, we collect your name, email address, phone number (if provided), location, and the details of the job or services you offer. We also collect payment information when you complete a transaction through the platform.
Your information is used to operate the marketplace: connecting customers with workers, facilitating communication, processing payments, and improving the service. We do not sell your personal information to third parties.
We share your information only with the workers or customers you engage with through the platform, and with payment processors to complete transactions. We may disclose information if required by law.
We use industry-standard security measures to protect your data. Payment information is processed through secure, PCI-compliant payment providers and is not stored on our servers.
Under the New Zealand Privacy Act 2020, you have the right to access, correct, or request deletion of your personal information. Contact us at 228 Queen Street, Auckland CBD, Auckland 1010 to exercise these rights.
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We may update this policy from time to time. Significant changes will be communicated through the platform. This policy was last updated in April 2026.